The local authority has a statutory obligation to ensure that victims of violence, both women, men and children, are provided with adequate and appropriate shelter/refuge and day-time services (advice, support, guidance). The help should be coordinated with other relevant services for the victim.
Can I get help?
There are more than 40 crisis centres/shelters distributed throughout Norway (at least one in every county). The majority are open 24-hours a day. The centres are open for everyone who needs them.
No referral from a doctor is needed to seek help from a crisis centre.
Can I be anonymous?
Although those staying at a crisis centre/shelter are entitled to anonymity with respect to both each other and members of staff, the centre’s general manager must know the identity of all residents.
What kind of help can I get?
During your stay at the crisis centre/shelter you will be given help to contact various support agencies. You can also receive help to start afresh, and receive help/advice after the stay. Some of the centres also offer counselling or self-help groups.
Children have rights of their own, and their individual needs must be taken care of. Some centres have employees who offer help and organise activities for children. However, you are expected to look after your own children while you are staying at the centre/shelter.